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Agenda subject to change

Day 1 - Main stage
05th March 2025
Day 1 - Innovation Stage
5th March 2025
Day 2 - Main Stage
6th March 2025
Day 2 - Innovation Stage
6th March 2025
5 March 2025 at 08:30 — 5 March 2025 at 10:00
Registration
R
Rosa Estevez
5 March 2025 at 09:30 — 5 March 2025 at 09:50
Welcome & SVS Introduction
5 March 2025 at 10:00 — 5 March 2025 at 10:20
Keynote Speaker, sponsored by: lastminute.com

Rosa Estevez, Deputy Director for Creative Industries, Retail, Hospitality andConsumer Goods, UK GovernmentDepartment for Business and Trade

5 March 2025 at 10:20 — 5 March 2025 at 11:00
KPMG Fireside Presentation & Discussion

Join us for a discussion of the latest KPMG data with insight from sector experts

Host: Hannah Shimko, GCVA MD

Alistair Cowen, KPMG

Malc Berg, SVS

H
Hannah Shimko
A
Alistair Cowen
M
Malc Berg
5 March 2025 at 11:45 — 5 March 2025 at 12:10
UK Police Fraud Update

Hear from the UK police on their latest work on fraud and gift cards

Paul Maskell, UK Finance & City of London Police

P
Paul Maskell
5 March 2025 at 12:10 — 5 March 2025 at 12:35
SVS & Fraud
M
Mark Willis
5 March 2025 at 12:35 — 5 March 2025 at 13:05
Fraud: Gift Card Sector Panel
H
Hannah Shimko
S
Shelly Roberts
C
Craig Padley
K
Katie Jordan
5 March 2025 at 14:30 — 5 March 2025 at 15:35
Structured Discussion Group with the GCVA Executive OR Open Networking
5 March 2025 at 16:15 — 5 March 2025 at 16:45
Future of Payments with Payments Association

Join the Payments Association as they take us through 7 things you should
know about payments in 2025

T
Tony Craddock
B
Benjamin David
5 March 2025 at 16:45 — 5 March 2025 at 17:30
GCVA & Our International Partners

Join us for an insightful session as we discuss key opportunities and
challenges in our industry across the globe

H
Hannah Shimko
A
Andrew Johnson
P
Peter Davison
J
Jen Brumley
V
Volker Patzak
W
Wendy Trienen
5 March 2025 at 17:45 — 5 March 2025 at 19:00
Drinks Reception, sponsored by: Runa

17:45 Drinks Reception

 Drinks Reception, sponsored by: Runa

The drinks reception, held at the Hilton London Bankside ends at 19:00/19:30 and we suggest attendees make dinner plans themselves for 19:30 onwards

5 March 2025 at 08:30 — 5 March 2025 at 10:00
Registration
5 March 2025 at 11:45 — 5 March 2025 at 12:15
Gift Card Aggregators Demystified: Insights for Brands and Buyers
E
Eric Thiegs
5 March 2025 at 12:15 — 5 March 2025 at 12:45
Unlocking the Power of Gift Cards for Disaster Relief and Charitable Giving
T
Tyron Bennion
N
Nadav Grosz
5 March 2025 at 12:45 — 5 March 2025 at 13:15
What are gift cards without AI?
M
Mitch Brody
M
Matthew Bakal
J
James Malia
5 March 2025 at 14:30 — 5 March 2025 at 15:10
Structured Discussion Group with the GCVA Executive OR Open Networking
5 March 2025 at 16:25 — 5 March 2025 at 16:45
Gift Cards = Growth: Why Every Retailer Needs a Gift Card Programme
K
Katie Cannon
C
Christina Pilbury
G
Glenn Sizer
6 March 2025 at 08:30 — 6 March 2025 at 10:00
Registration
6 March 2025 at 10:00 — 6 March 2025 at 10:10
Welcome from the GCVA
6 March 2025 at 10:10 — 6 March 2025 at 10:45
Peak Review with Global Data

Join Global Data and sector experts to discuss the review our 2024 Christmas Peak

H
Hannah Shimko
J
Joseph Robinson
A
Annabel Le May
6 March 2025 at 10:45 — 6 March 2025 at 11:15
WiiN x GCVA
V
Victoria Evans
R
Rocio Liebana
J
Jackie Barker
A
Alizja Conteh
6 March 2025 at 11:55 — 6 March 2025 at 12:35
Levelling Up: The Role of Gift Cards in the Gaming Ecosystem
R
Richard Robertson
M
Madelein Babey
M
Mohit Manglani
6 March 2025 at 12:35 — 6 March 2025 at 13:05
GCVA Trivial Benefits Campaign 2025: Launch
6 March 2025 at 14:40 — 6 March 2025 at 15:10
GCVA Trivial Benefits Campaign Q&A
A
Adam Hobbs
J
James Malia
C
Chris Ronald
6 March 2025 at 16:05 — 6 March 2025 at 16:35
The Gifting Generation: Innovation and Trends Shaping Emerging Demographics

Explore the latest insights on how new consumer groups are driving the future ofgifting.

A
Alec Donald
D
David Wall
S
Scott Aird
6 March 2025 at 14:20 — 6 March 2025 at 15:05
Pre booked Roundtables or Networking

International Working Group: Join Hannah Shimko, GCVA MD and Federica Földes, lastminute.com for the first ever International Working Group at GCVA, where we will discuss how the GCVA can better support international gift card companies, expansion and activities. We’ll also discuss the key opportunities, challenges and innovation across Europe, the US and farther abroad.

 

Legal & Policy Working Group: Join Siobhan Moore, GCVA Co-Chair and lawyer, for an in-person meeting of our ongoing group. Topics have included policy, compliance and regulatory topics important to the sector  such as anti-money laundering regulation, consumer rights protections, risk, and much more. Expect a similar discussion at this meeting.

6 March 2025 at 15:15 — 6 March 2025 at 16:00
Pre booked Roundtable; Open Networking

Fraud Forum: Hosted by Hannah Shimko, GCVA MD and Rob Coulstock, InComm Payments, this will be an in-person version of our popular fraud forum. Following on from our well-attended session at November Summit, this meeting will be a space to discuss ongoing challenges issuers and retailers are seeing in the fraud space, as well as digital fraud issues seen across issuers and service providers. We’ll reflect on the fraud sessions from day 1 and share the innovative solutions many attendees have developed.

 

Retailer Forum: Hosted by Warren Humphries, Marks & Spencer and Annabel Le May, John Lewis Partnership, this will be a in person version of our long-standing Retailer Forum, with the opportunity to discuss ongoing opportunities and challenges for retailers in our sector. PLEASE NOTE: This session is open to both members and non-members, but it is ONLY open to retailers.

6 March 2025 at 16:05 — 6 March 2025 at 16:20
Conference Wrap Up
6 March 2025 at 16:20
Conference Close
6 March 2025 at 08:30 — 6 March 2025 at 10:00
Registration
6 March 2025 at 10:45 — 6 March 2025 at 11:15
The Impact of Gift Cards: Local Retailers & Small Business
V
Victoria Evans
S
Steve Leigh
6 March 2025 at 11:55 — 6 March 2025 at 12:35
The B2C Gifting Evolution: How to Perfect Gift Cards for Every Channel, Occasion, and Customer
A
Adam Hobbs
E
Elizabeth Johnston
M
Mike Peacock
6 March 2025 at 12:35 — 6 March 2025 at 13:05
Sustainability Panel
6 March 2025 at 14:20 — 6 March 2025 at 15:05
Pre booked Roundtables or Networking

International Working Group: Join Hannah Shimko, GCVA MD and Federica Földes, lastminute.com for the first ever International Working Group at GCVA, where we will discuss how the GCVA can better support international gift card companies, expansion and activities. We’ll also discuss the key opportunities, challenges and innovation across Europe, the US and farther abroad.

 

Legal & Policy Working Group: Join Siobhan Moore, GCVA Co-Chair and lawyer, for an in-person meeting of our ongoing group. Topics have included policy, compliance and regulatory topics important to the sector  such as anti-money laundering regulation, consumer rights protections, risk, and much more. Expect a similar discussion at this meeting.

6 March 2025 at 15:15 — 6 March 2025 at 16:00
Pre booked Roundtable; Open Networking

Fraud Forum: Hosted by Hannah Shimko, GCVA MD and Rob Coulstock, InComm Payments, this will be an in-person version of our popular fraud forum. Following on from our well-attended session at November Summit, this meeting will be a space to discuss ongoing challenges issuers and retailers are seeing in the fraud space, as well as digital fraud issues seen across issuers and service providers. We’ll reflect on the fraud sessions from day 1 and share the innovative solutions many attendees have developed.

 

Retailer Forum: Hosted by Warren Humphries, Marks & Spencer and Annabel Le May, John Lewis Partnership, this will be a in person version of our long-standing Retailer Forum, with the opportunity to discuss ongoing opportunities and challenges for retailers in our sector. PLEASE NOTE: This session is open to both members and non-members, but it is ONLY open to retailers.

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